Customer Reviews for Jasper's Auto Service

“Friendly, honest, and quick. They were happy to answer my questions and discuss all of the repair options in my budget. They are sometimes busy so I couldn’t go here for my last oil change but I will be returning in the future.”

“I took my car here and was pleasantly surprised by the level of customer service, reasonable pricing and quick service. This repair shop has a very good customer satisfaction rating with AAA.”

“Been coming here for years. My whole family and always satisfied with everything they provide.”

“Best trustable shop 8 ever know while I 8s3d to work there. I'm not sure if there's same owners name?? Mom n pop runs shop with son
And family of mechanics n etc
I am jeffery hicks anybody there remembers me deaf guy as well”

“5 stars!”

“I brought my car in and really didn't know what to expect but I figured its got to be better then the car wash. Paul was very informative and after our conversation felt very comfortable leaving. When I returned the end result was five stars thanks Jasper's.”

“4 stars!”

“5 stars!”

“4 stars!”

“5 stars!”

“It’s always a pleasure to deal with a Owner or Manager in charge because it only filters down to staff knowing its importance to know your customer automotive needs and handling their vehicles with care.
I have had my FORD and AUDI in for service, and I never worry about who will be working on the vehicle. The Mechanics on site are very good and professional .

Thanks Pete & Staff for always being polite!”

“Good Honest folks always smiling is what you can expect while they solve all your mechanical needs. Happy to be associated with the staff.”

“Very very good work that takes place in Jasper's and I recommend it to all those who need a mechanical tater to go to jaspers”

“5 stars!”

“Great customer service!”

“5 stars!”

“Change headlight bulbs for in minutes. Thanks so much.”

“Jasper’s have been servicing our cars for over 15 years! In my opinion, they are the best autoservice in LA. No matter what the make of your car, or the problem, they are able to analyze it and determine what’s wrong. The owner will call you every time before they even start repairs, give you the budget and the list for approval, tell you everything that’s wrong with the car… They also monitor your car and send you regular reminders for smog, oil change, cooling… and coupons! They can also provide you with a free car wash at the end of all the repairs! As I say, the best car service facility in Los Angeles!”

“Jaspers is a family run business for auto repairs. They have always been honest and reliable for our family.”

“Good customer service”

“5 stars!”

“5 stars!”

“Love these guys. I found them through AAA. Been coming back for years.”

“Very honest place to have work done on your car and a fair price”

“A family owned business with employees that take their trade seriously. Can not beat the customer service. Professionalism at its best. Would not trust anyone else with my cars, their dedication to every vehicle cannot be matched.”

“My husband is a former mechanic so we feel like it is extra hard for us to find a good place because of how critical we can be. However, Jasper's exceeds our expectations. They are very honest with us about work we can do ourselves and things that must be done in a shop, with special tools, etc. We do not feel like they are 'upselling' in any given form, as you may see at the dealerships. They have a wealth of knowledge and are very friendly. Actually, there is a nice family vibe for regular customers, which I appreciate. I highly recommend them and I believe that the words you see popping up in many of their reviews is trust and honesty. Those qualities are unique in the automotive repair industry.”

“A Great place to take your car!! No hidden costs!! Pete and his people know their stuff and never steer you wrong. they are honest with their billing and what your car needs and they treat you like family.”

“I've dealt with Pete and his crew for years and have always been treated fairly.

I can trust sending my wife to Jaspers and have them take care of her fairly.

A place to trust and return to.”

“Always get a fair price and great fast service from Jasper's. I bring all my cars to them!”

“I am very surprised that the excellent star count is only 5, must be, not should be triple the number! 15 STARS”

“Being female most of the time mechanics want to take advantage especially because I do not know much about Cars, I find them to be a different language I cannot seem to learn. Lol I was told by other places I needed breaks. I came here for my corolla and only paid 30$ to have them checked and adjusted. After that they said I did not need new breaks. Saved me big time. I drove off feeling like I had just gotten my new breaks. Honest to vehicle needs. Totally recommend them!”

“Love doing business with Pete and Debbie! We greatly appreciate their honesty and fair pricing.”

“I used to do most of out auto repairs myself but we had a AAA discount for Jasper's and it became my #1 place for our cars and anyone who asks for a referral. We've had 5 different repairs on 4 different cars and I've always been pleased with their service and professionalism.”

“A nice surprise on my car seat, a thank you note with some goodies. No bad surprises or added service sales.”

“I found Jasper's on Yelp, after reading the reviews I decided to take my 04 Silverado in for electrical repairs. When i got there i talked to Pete who was very professional as we discussed the electrical issues. Pete regulary called me to keep me informed as they were tracing the problem. They soon traced the problem to the BCM (Body Control Module) and told me why it was failing. The repair cost was reasonable considering the work they went through. I highly recommend Jasper's, and i definitly will bring my vehicles back for repairs and servicing. Thanks Pete and who else was involved in the repair.”

“Excellent service! Brought in my car & they offered me a much better price than the dealership did. & they have a 10% off first time customers.”

“It's hard to find a reliable and honest mechanic . Or at least that has been my experience . Go see Pete . He and his staff actually care and advise you like family”

“I have been going to Jasper's since I got my truck in 2007. Great service and everyone there is so friendly. My family has also been going here and they have fixed so many of my families vehicles. They never gave up on our old Buick. Great Customer Service. Great Friendly People. Thank you Pete and everyone.”

“Jasper's is great! I've been letting them service my auto for several years, and I have been very pleased. The entire staff is wonderful. They are respectful, courteous, knowledgeable, patient and informative...which are things that are important to a senior citizen! Jasper's was recommended to me by AAA. Additionally, Jasper's grounds and office are extremely clean.”

“I've had this knocking/popping noise coming from underneath my car for the month or so. I made the mistake of taking it into Pep Boys and after driving it around and putting it on the hoist, they said my "alignment must be off and the brakes are squeaking" which I knew both of them were fine. They weren't able to identify what the noise was all about although they did hear it. I was referred by a friend to contact Pete at Jasper's and I'm glad I decided to go. They identified the problem and something so simple was fixed in a matter of a couple hours. Something so simple. I sat and spoke to a lady who has been a loyal customer for 15 years! The service is great, they were very thorough, and their lobby was very cozy. I'm very happy with my experience and the service.”

“I Iove the great customer service and great service! I am a happy customer and will always keep coming back! Thanks to my grandfather who recommended me to Jasper's! He's been with them for years!! Thank you Jasper's auto for all that you do to keep your customers satisfied!”

“I brought in my '13 Audi A4 (B8) in to get both headlight bulbs replaced since one had gone out, and I heard online to replace headlights in pairs. I had called prior and was quoted $100 for changing out both headlight bulbs.
I had previously purchased two xenon bulbs for the mechanic to install, and Javier swapped the one broken bulb out. He indicated that it was missing a bulb cap, which is essential in protecting the bulb from humidity that may have caused the failure in the first place. He also checked to see if my other headlight had a bulb cap to protect the bulb; it did. Javier then advised that it was not necessary to replace both bulbs at the same time, as the lifespan of the other original bulb would last a couple more years.
I then headed to the office to pay. The master technician told me I didn't owe them anything, but did recommend not bringing in my own part for replacement.
The entire visit took no longer than 10-15 minutes. Javier was very helpful and seemed very knowledgeable, and the other staff I came in contact with were friendly. Great service!”

“A++ service. Recommended auto service. Fast and reliable. Professional and friendly!!!!”

“Had not returned to Jasper's since I moved a couple of years back. Well the other day I was in the area for a couple of hours so I decided to have my check engine light checked. A Tech there Tim helped me out. This guy was very knowledgeable, he diagnosed the car in a split. I returned a couple of hours later, picked up the car and paid. The place is always clean presentable and professional. The customer service there is exemplary. The coffee used to be better, but overall I could not ask for more.”

“Found this place on yelp.

The staff was Very professional and friendly. Speedy service was an added bonus . They fixed my tire.”

“I visited this place for the first time July 3, they were recommended to us by our regular mechanic...Jasper's did such a good job, we might not go back to him.
Day before a holiday, they took the time to thoroughly check my car and take care of any additional services my car needed. Plus they washed my car very well and left me a little goody bag in my car!”

“Was driving east bound on the 91freeway and got a flat. Immediately Yelped tire repair shops and this gem popped up as the closest. Jasper's is very inviting and I can definitely tell it has a women's touch to it. It's clean, decorated and female greeted me. They were very customer oriented and jumped on my tire issue immediately. From a women's standpoint I didn't feel like I was surrounded by weird mechanics and I felt comfortable waiting in the waiting area where it's clean, decorated and cookies and tea awaited me. I'm grateful I got a flat near this place for sure!”

“Phoned in 1 week prior to my visit and set up an appointment for a brake and bulb inspection, was given a quote and estimated time of service which I thought was decent compared to other estimates I received. I arrived 15 minutes early and my car was taken in immediately, the service time and price out the door was exactly what we discussed over the phone and I was satisfied with the level of service and professionalism they had.”

“I had a brake and light inspection done on a salvage vehicle for DMV. I got my certificates. It seems like a very reliable clean honest shop. I would feel very good about going back here if I needed other repair work done.”

“I used to take my car and truck to a shop by my house but I would always feel as if I was getting ripped off and taken advantage of. A friend of mine recommended Jasper's and now it's my go to shop!
It's very clean and well maintained. Staff is very friendly and welcoming, you can tell they take customer service seriously. Techs are all certified and knowledgeable. They never push you to do anything unnecessary like other shops do.
Prices are very fair for the great quality of work that's done here. Definitely a trust worthy and reliable shop.”

“There are few business that rival the customer service you get at Jasper's. Beyond the satisfaction of knowing my car is taken care of, I always leave feeling like I dealt with good people, something severely lacking in this world.”

“Jasper's is the place to go for all your car needs. They are a family owned business that treat their customers like family. They are honest with good prices along with great service. Thank you Jasper's Auto....you ROCK!”

“Its a great place to take your car,all the techs are certified and know their craft.The Owner is also a Master tech so he knows his way around the automobile...plus they have AAA customer satisfaction evaluation score of 100% 3 years in a row! Yay!”

“Back in July, I happened to be getting a 1995 Honda Accord I own smog certified, at the Artesia Test Only Center, located next door to Jasper's. Suddenly . . . " BOOM " ! The radiator, which had 239,000 miles on it, had burst. The guys from Jasper's, including Pete ( the owner ), came over to investigate. It happened at about 12:00 noon. Now I was stuck, so to speak; I had never done business with Jasper's before, so I hadn't had a previous opportunity to form my own opinion of their trustworthiness and dependability. Let me tell you . . . Pete and his crew of awesome mechanics, won me over in very short order ! ( that is not an easy thing to do, because I work in the auto industry ). Within minutes, Pete was in front of his computer, and then on the phone to his parts supplier, to confirm inventory of a replacement radiator. He then printed me a detailed itemized appraisal, and said that if I gave him the " go-ahead ", he could get the part(s) delivered, install them, and take the car next door to get the smog certification, which I had originally set-out to accomplish, done . . . and ALL IN THE SAME AFTERNOON ! NOT ONLY THAT, THE PRICE PETE HAD QUOTED ME, AS I FOUND OUT LATER, WAS " THE BEST DEAL IN TOWN " ! At a little after 5:00 P.M., that same day, I was cheerfully driving the car on my way home . . . smog certification and all ! What could have easily been a pretty bad day, turned out to be a " blessed day ", many thanks to Pete and his crew of professionals ! PETE, THANK YOU SO MUCH FOR YOUR HONESTY . . . AND A JOB WAY BEYOND " WELL DONE " ! ! !”

“If you want honest, fast, friendly and expert service on you car, go to Jasper's!
They are the best!
I will always take my car to Jasper's!”